Wednesday, March 24, 2010

Magnolia Hotels amazing customer service

I always forget to pack something: a toothbrush, brush, matching tie...

But I checked into a Magnolia hotel and realized I forgot my razor. I called down to ask if they sold razors. They didn't. But the concierge WENT OUT TO RITE AID and bought me a razor and small can of shaving cream.

I paid him back and tipped him.

Best customer service ever!!!

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